Shipping policy
At Sangam Jewellers, we aim to deliver your jewellery safely, securely, and on time. Please read our shipping policy carefully before placing an order.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Custom or made-to-order jewellery may require additional processing time, which will be clearly mentioned on the product page.
Shipping Time
- Within India: 3–7 business days after dispatch
- Remote locations: 5–10 business days after dispatch
Delivery times may vary depending on courier service, location, and unforeseen delays.
Shipping Charges
- Free shipping is available on selected orders as mentioned on the website.
- Standard shipping charges may apply for some locations or low-value orders and will be shown at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS to monitor your delivery in real time.
Delivery Partners
We use trusted courier services to ensure safe and secure delivery of all jewellery items.
Cash on Delivery (COD)
COD availability depends on location and order value. Some high-value jewellery items may not be eligible for COD.
Shipping Delays
We are not responsible for delays caused by courier companies, weather conditions, strikes, or other unforeseen circumstances.
Wrong Address / Failed Delivery
Customers are responsible for providing correct shipping details. If a delivery fails due to an incorrect address or unavailability, re-shipping charges may apply.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery attempt with relevant proof.
For any shipping-related queries, please contact our support team at Sangam Jewellers.